Optometrist

• During the eye check he/she is expected to thoroughly explain the process and duration to the

customer. This opportunity may be used to strike a conversation to build a rapport with the

customer and to convert the check-up into sales.

• Basis the eye check-up, he/she will share the prescription clearly and educate the customer about

single vision and progressive lens, recommending the appropriate lens and/or frames.

• Optometrist is expected to achieve the assigned target for sales, eye-check conversion and

returns, and follow all assigned SOPs diligently.

• Post making the sale, he/she is responsible for coordinating with the customer for product pick-

up, after receiving due communication from the warehouse. He/she will verify the accuracy of the

lenses fitted before handing over the product to the customer. In case of returns, he/she is

expected to understand the reason and try to resolve the same to control the return percentage.

• He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day

tasks to deliver the best shopping experience to the customers.

• He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly.
• He/she must ensure the security of all Lenskart equipment.