Operations

Responsibilities and Duties

• Greeting clients, inquirers and business associates
• Call, Email, Message potential or existing customers to inform them about a product or service using Our Database.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the Company Software
• Keep records of calls and sales and note useful information
• Increase walk-ins in Branch

Qualifications and Skills

• Graduation in any field will be an added advantage
• Working knowledge of emails
• Proficiency in Microsoft Office Suite and CRM
• Hands-on experience with office equipment (e.g. Printer, scanner, Landline Phones)
• Professional attitude and decent appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when required
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Additional certification in Office Management would be an added advantage

Benefits

• Attractive salary package
• Performance incentives
• Training will be provided