Operations Support Specialist

As a Non Officer, Ops Support Specialist at Citi, you will be responsible for providing operations support services, including reconciliation and resolution of General Ledger outages. Your role is crucial in ensuring seamless delivery of day-to-day operations support services in alignment with Citi's operations support infrastructure and processes. Key Responsibilities: - Validate credit card related settlements and perform journals to balance the General ledgers - Reconcile and resolve General Ledger outages, escalating issues when necessary - Recommend new work procedures to streamline operations - Conduct training, monitor team efficiency, and provide suggestions for improvement - Analyze operations information to solve problems and identify operational issues - Support a diverse array of products and services - Assist with Lean and process improvement projects - Resolve complex problems based on best practices - Assess risk in business decisions and ensure compliance with regulations Qualifications Required: - Bachelor's/University degree - 2-4 years of relevant experience - Proficiency in Microsoft Office - Ability to work independently and apply problem-solving capabilities - Willingness to work occasional weekends for COB testing - Demonstrated analytical skills and mathematical knowledge - Clear and concise written and verbal communication skills Shape your career with Citi by applying for this role today and take the next step towards a fulfilling career opportunity.,