Operations Manager

Position Overview

The Operations Manager oversees daily operations to ensure the organization runs efficiently and effectively. This role focuses on process improvement, team management, resource planning, and ensuring operational goals are met. The ideal candidate is organized, analytical, and skilled at coordinating people and workflow.

Key Responsibilities

• Oversee day-to-day operational activities across departments.
• Develop, implement, and improve operational processes and procedures.
• Monitor performance, productivity, and quality standards.
• Coordinate staffing, scheduling, and resource allocation.
• Collaborate with leadership to meet organizational goals and deadlines.
• Identify operational bottlenecks and develop effective solutions.
• Maintain compliance with company policies and regulatory requirements.
• Prepare and analyze reports to support decision-making.
• Ensure a safe and efficient work environment.
• Support training and development of team members.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 3+ years of experience in operations or management roles.
• Strong leadership, communication, and organizational skills.
• Ability to analyze data and optimize processes.
• Experience managing teams and cross-functional projects.
• Proficiency in operations-related software and tools.

Skills & Competencies

• Leadership & team management
• Process improvement
• Problem-solving & decision-making
• Time management
• Project coordination
• Communication & interpersonal skills