Operations Manager

Job Title: Operations Manager Finance & Accounting (F&A) Transformation

Location:

SHIFT TIMING - 6.30 pm to 3.30 am

Role Overview

Operations Manager

Key Responsibilities

• Lead end-to-end

  F&A operations delivery

  , ensuring service quality, accuracy, and adherence to SLAs.
• Manage teams handling

  Accounts Payable, Accounts Receivable, General Ledger

  , and

  Reporting

  processes.
• Drive

  F&A Transformation initiatives

  through automation, process reengineering, and best practice adoption.
• Partner with internal and client stakeholders to

  develop and implement solutions

  that enhance efficiency and scalability.
• Support

  Pre-sales and Solutioning

  by preparing proposals and transition plans.
• Monitor key operational metrics, identify risks, and execute mitigation strategies.
• Manage client relationships through proactive governance, performance reviews, and continuous improvement discussions.
• Collaborate with cross-functional teams (HR, IT, Finance, Transition) for seamless project execution.
• Mentor and develop teams to enhance domain knowledge and operational excellence.

Required Skills and Competencies

• Strong domain expertise in

  Finance & Accounting operations

  .
• Hands-on experience in

  F&A Transformation projects

  (automation, process optimization, RPA exposure preferred).
• Excellent stakeholder management and client-facing communication.
• Proven ability to lead large delivery teams across multiple processes.
• Analytical and problem-solving skills with attention to detail.
• Exposure to

  Pre-sales, Solution Design

  , and

  Transition Management

  .
• Proficiency with

  ERP systems (SAP/Oracle/Workday)

  and MS Office tools.

Educational Qualifications

• Bachelors or Master’s degree in Commerce, Accounting, Finance, or Business Administration.
• Additional certifications such as

  Lean Six Sigma

  ,

  Automation Tools

  , or

  Project Management (PMP/Prince2)

  preferred.

Ideal Candidate Profile

• 15+ years of experience in F&A Operations and Delivery Management.
• Demonstrated success in managing transformation initiatives.
• Strong communication, leadership, and client relationship management skills.
• Ability to work in a dynamic, fast-paced, and client-centric environment.