Operations Manager

Job Description

Job Responsibilities: Greet and assist residents, visitors, staff, and volunteers in a respectful and compassionate manner. Answer incoming calls, direct them appropriately, and provide basic information about the homes services and procedures. Maintain accurate visitor and resident logs to ensure safety and accountability. Schedule appointments and coordinate visits with medical staff, social workers, and external stakeholders. Handle incoming and outgoing mail and maintain front desk supplies and records. Provide administrative support such as filing, photocopying, and data entry as required. Requirements Skills Required: Strong verbal and written communication skills. Basic computer proficiency (MS Office, email, data entry). Patience, empathy, and the ability to work with vulnerable populations. Good organizational and time management skills. Ability to maintain confidentiality and professionalism. ","