Operations Manager- Last Mile

4 - 9 years

6 - 9 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

The Operations Manager Last Mile Delivery will be responsible for end-to-end management of daily delivery operations, including rider workforce management, hub operations, SLA adherence, cost control, and coordination with clients. The role requires strong on-ground execution, problem-solving ability, and experience managing large gig/blue-collar teams.

Preferred candidate profile

  • Strong experience in

    last mile delivery / quick commerce / e-commerce logistics

  • Hands-on experience managing

    100+ delivery associates

  • Deep understanding of hub operations and field execution
  • Strong problem-solving and escalation handling skills
  • Comfortable working in high-pressure environment

  • Experience working with platforms like Amazon, Flipkart, Zepto, Blinkit, Swiggy Instamart, Shadowfax, etc.

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