Operations Manager for Overseas

As an Operations Manager, you will be responsible for developing, implementing, and monitoring day-to-day operational systems and processes to ensure visibility into goals, progress, and obstacles for key initiatives. Your role will involve planning, monitoring, and analyzing key metrics to ensure efficient and timely completion of tasks. You will devise strategies for program growth enterprise-wide, implementing process improvements to maximize output and minimize costs. Your responsibilities will include working knowledge of administrating work, coordinating with accounts and product teams, evaluating business procedures regularly to apply improvements aligned with organizational objectives, and overseeing customer support processes to enhance customer satisfaction. Exceptional communication skills, interpersonal skills, emotional intelligence, coaching skills, people management, ownership, accountability, teamwork, collaboration, decision making, root cause analysis, recurrence prevention, and behavioral management will be essential for this role. This position requires a minimum of 8 to 10 years of experience in operations and a qualification of BBA or any other relevant degree. The job type is full-time, with a work location in person in Eswatini, Swaziland, Southern Africa. The salary range for this position is between 70,000 to 1,00,000 per month. Additionally, benefits such as Provident Fund and a performance bonus are included. If you have a total of 8 years of work experience and at least 7 years of experience in operations management, you are preferred for this role. Your ability to plan, analyze, and implement operational strategies effectively will be crucial in ensuring the efficiency and success of the organization's operations.,