Operations Manager- Everhope Oncology

You will be leading the launch and day-to-day operations of Everhope Oncology's clinics in the city. From infrastructure and staffing to doctor engagement and patient experience, you will own every aspect of center performance. This is a high-impact, execution-focused role at the frontlines of scaling accessible cancer care across India. Your responsibilities will include setting up and launching new clinics/daycare centers, managing all aspects of center readiness such as infrastructure, design equipment, staffing, and supplies. You will lead clinic operations to ensure efficient processes, optimal resource utilization, and financial oversight. Implementing and monitoring Standard Operating Procedures (SOPs) to maintain high standards of care, safety, and service delivery will be crucial. Building and maintaining strong relationships with doctors and healthcare professionals/providers, ensuring effective communication and coordination with medical teams to support patient care and clinic growth will be part of your role. You will also oversee all aspects of the patient journey to ensure a superior patient experience, implementing strategies to enhance patient satisfaction, address concerns, and promote a culture of empathy and patient-centric care. To excel in this role, you should have 3-6 years of experience in hospital management, healthcare operations, or a related field. Preferred candidates will have experience in setting up or managing healthcare facilities/clinics and possess in-depth knowledge about clinical operations. Strong interpersonal and communication skills are essential, along with the ability to build and maintain relationships with healthcare providers. Strategic thinking, problem-solving skills, experience in driving digital initiatives, and managing revenue targets will be advantageous for this position.,