Operations Manager , Enhanced Due Diligence (EDD)

Stripe

8 - 12 years

8 - 12 Lacs

bengaluru karnataka india

Posted:6 days ago| Platform: Foundit logo

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Skills Required

due diligence finance operations financial services

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

Recruit, manage, coach, and develop a team of in-office Financial Crimes Operations Associates
Guide your team in completing decision reviews for Enhanced Due Diligence (EDD) for high and very high risk businesses
Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impact
Build a great culture and ensure team members are happy, effective, and growing in their career
Set clear goals and direction, and provide regular feedback on team members performance
Be data-driven in your analysis of performance, and in your decision making
Transmit and foster our values, serving as a beacon of Stripe s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Who you are

We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

At least 8+ years of direct people management experience
Experience with payments, risk, compliance, and/or financial services industry operations
Expertise in Financial crimes specifically in AML investigations and/or EDD Experience conducting in-depth user Know Your Customer, Customer Identification Program and CDD requirements, nature of business, adverse media, high risk country / business sector reviews in EDD work flows
Excellent written and verbal communication skills in English
An ability to partner effectively with internal globally distributed stakeholders
Strong operational background including new process launches and service delivery
Passion for process improvement and innovation

Preferred Qualifications

Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering Directives
Familiarity with the financial crime technology stack (including watchlist management systems, case management tooling, transaction monitoring and screening)
Experience in building and scaling new teams from zero
Experience operating in a high growth technology company

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