Position Overview: The CM is responsible for delivering operational excellence, fostering client satisfaction, and achieving business growth. The role requires strong leadership, organizational skills and a client-focused approach to ensure the clinic operates efficiently and effectively. Key Responsibilities: Manage client relations to deliver an outstanding experience. Coordination with the team in scheduling appointments and doctor's calendar Maintain service quality and ensure compliance with clinic standards. Assist in team training and management. Oversee daily operations and ensure adherence to protocols. Manage inventory, equipment and financial transactions efficiently. Collaborate on marketing, promotional activities and client reviews. Drive sales performance and support revenue goals. Generation and submission of daily operational reports. Key Skills and Attributes: Excellent communication and interpersonal skills. Strong organisational and multitasking abilities. Leadership qualities with a collaborative mindset. Proficiency in inventory and financial management. Knowledge of cosmetic/aesthetic industry trends and standards. Compensation and Benefits: Competitive salary package. Performance-based incentives. Professional development opportunities. Health and wellness benefits (as applicable
Roles & Responsibilities 1. Procurement Planning & Execution Forecast product and equipment needs based on inventory usage, clinic requirements, and promotional plans. Raise purchase orders (POs) and ensure the timely procurement of all goods and services. Coordinate with the inventory and operations team to maintain optimal stock levels. 2. Vendor Management Identify, evaluate, and onboard new vendors for products and services. Negotiate pricing, payment terms, and contracts with vendors. 3. Inventory Coordination Work closely with the store/stock team to track consumption and prevent overstocking or understocking. Ensure accurate documentation and tracking of all incoming stock against POs. 4. Cost Control Ensure cost-effective purchasing while maintaining quality standards. Monitor and report on monthly purchase budgets, variances, and cost-saving initiatives. 5. Compliance & Documentation Ensure all purchases comply with company protocols and quality standards. Maintain proper documentation of invoices, delivery notes, and agreements. 6. Reporting & Analysis Prepare monthly reports on purchase trends, vendor performance, and cost analysis. Analyze price fluctuations and market trends to make informed buying decisions. Prepare Analysis reports based on the Internal audit reports and place orders. 7. Coordination with Departments Collaborate with clinic doctors, technical teams, and finance for smooth purchase operations. Qualifications & Skills Bachelor's Degree in Supply Chain, Business Administration, or a related field. 4+ years of experience in procurement, preferably in healthcare, wellness, or hospitality sectors. Strong negotiation and vendor management skills. Proficiency in Microsoft Excel and procurement/inventory software (e.g., Zoho, Tally, Marg). Excellent organizational and time-management skills. Strong communication and analytical thinking.
Requirements, Roles & Responsibilities: A strong understanding of laser technology and its application in hair removal, including different types of lasers and their appropriate settings. Has knowledge with skin types, hair growth cycles. Ability to effectively communicate with clients, explain procedures, and address their concerns. Assist doctor in medical processes & treatments. Up to date with the latest techniques and treatments available in the market. Accuracy in performing treatments and maintaining detailed records. Understand protocols and follow the set standards. Basic inventory management and coordination. Excellent communication and interpersonal skills with a customer-oriented approach. A strong understanding of safety protocols and the ability to identify and manage potential risks associated with laser treatments. Preferred Female candidates.
Requirements, Roles & Responsibilities: A strong understanding of laser technology and its application in hair removal, including different types of lasers and their appropriate settings. Has knowledge with skin types, hair growth cycles. Ability to effectively communicate with clients, explain procedures, and address their concerns. Assist doctor in medical processes & treatments. Up to date with the latest techniques and treatments available in the market. Accuracy in performing treatments and maintaining detailed records. Understand protocols and follow the set standards. Basic inventory management and coordination. Excellent communication and interpersonal skills with a customer-oriented approach. A strong understanding of safety protocols and the ability to identify and manage potential risks associated with laser treatments. Preferred Female candidates.
Role & responsibilities Manage client relations to deliver an outstanding experience. Coordination with the team in scheduling appointments and doctors calendar Maintain service quality and ensure compliance with clinic standards. Assist in team training and management. Oversee daily operations and ensure adherence to protocols. Manage inventory, equipment and financial transactions efficiently. Collaborate on marketing, promotional activities and client reviews. Drive sales performance and support revenue goals. Generation and submission of daily operational reports. Preferred candidate profile Excellent communication and interpersonal skills. Strong organisational and multitasking abilities. Leadership qualities with a collaborative mindset. Proficiency in inventory and financial management. Knowledge of cosmetic/aesthetic industry trends and standards.
Roles & Responsibilities Perform a variety of skin and aesthetic treatments such as Facials (Hydra facial, Medi-facials), Chemical peels etc. Ensure strict hygiene and safety protocols are followed during all procedures. Maintain client records, consent forms, and treatment logs accurately. Educate clients on skincare routines, treatment aftercare, and product usage. Work closely with doctors and fellow staff to deliver coordinated client care. Manage treatment rooms, stock of consumables, and equipment cleanliness. Attend regular training sessions and refreshers to stay updated on protocols. Support sales by upselling skin care products and packages as per targets. Handle clients with empathy, professionalism, and confidentiality. Skills & Qualifications: Minimum 0-2 years of hands-on experience in an aesthetic clinic or dermatology center. Knowledge of skin types, conditions, and suitable treatments. Comfortable operating aesthetic machines/devices. Good communication and interpersonal skills. Basic knowledge of medical terminology related to dermatology is a plus. Sales-oriented mindset with a customer-first attitude. Preferably North-east candidates
Key Responsibilities: Patient Consultations & Diagnosis: Conduct in-depth consultations with clients to assess their aesthetic needs and medical history. Diagnose skin conditions and develop personalized treatment plans. Advise on both clinic-based treatments and at-home care to optimize results. Performing Aesthetic Procedures: Administer non-invasive treatments such as lasers, injectables, chemical peels, microdermabrasion, and other cosmetic dermatology procedures. Maintain clinic standards and follow strict protocols for safety and efficacy during all treatments. Stay updated on the latest techniques and technological advancements in aesthetic medicine. Writing Prescriptions & AM-PM Routine: Write clear and accurate prescriptions based on individual client needs, including skincare products and medications. Develop personalized AM and PM skincare routines for clients to complement in-clinic treatments, ensuring long-term care and maintenance of results. Provide guidance on the correct usage of products and monitor client adherence to the home-care routine. Post-Treatment Care: Educate clients on post-treatment care, ensuring they understand recovery timelines and any potential side effects. Offer support for aftercare, conducting follow-up consultations to ensure optimal treatment outcomes. Address any client concerns or complications that arise post-treatment. Client Data Management & Confidentiality: Ensure all client records, including medical history, treatment details, and follow-up information, are kept accurate and up-to-date in the clinics database. Maintain strict confidentiality of all client data in compliance with data protection regulations. Handle sensitive information with discretion, ensuring it is only accessible to authorized personnel. Collaboration & Teamwork: Work closely with senior doctors, nurses, and clinic staff to ensure the highest level of client satisfaction. Assist in training junior staff and nurses on medical procedures and clinic protocols. Collaborate with administrative staff to ensure seamless communication and documentation across teams. Clinical Compliance & Safety: Ensure that all medical and aesthetic procedures comply with local regulations and Glow Aesthetic’s safety protocols. Adhere to sterilization and hygiene standards within the clinic. Participate in clinic audits and reviews to ensure ongoing compliance with safety and regulatory standards. Client Relationship Management: Foster strong relationships with clients, ensuring their satisfaction with both treatments and overall clinic experience. Be available for consultations, post-treatment care, and to address client inquiries about ongoing skincare routines. Manage client expectations effectively to promote long-term loyalty. Continuous Learning & Development: Attend workshops, seminars, and training sessions to keep up-to-date with the latest aesthetic treatments, products, and technologies. Share knowledge and insights gained through professional development with the clinic team. Administrative Duties: Ensure accurate documentation of all treatments in the clinic’s client management system (e.g., Zoho Books). Assist in product stock audits and manage inventory related to treatment products and prescriptions. Support the clinic in maintaining high operational standards and achieving business goals.
Key Responsibilities: 1. Client Relations & Service Excellence Greet and assist clients with warmth and professionalism. Ensure prompt handling of client queries, appointments, and concerns. Monitor client satisfaction and address service issues proactively. 2. Front Desk Operations Supervise day-to-day activities at the reception. Manage appointment scheduling and walk-in clients efficiently. Oversee billing, payment collections, and invoicing. Ensure adherence to clinic SOPs for client check-in/check-out. 3. Team Leadership & Training Supervise and guide front desk executives and support staff. Conduct regular training on communication, etiquette, and client handling. Assign duties and monitor team performance. 4. Administrative Management Maintain records of client visits, daily reports, and feedback. Coordinate with operations, inventory, and clinical teams for smooth functioning. Handle correspondence, calls, and emails in a timely manner. 5. Compliance & Professional Standards Ensure reception area cleanliness and readiness at all times. Maintain confidentiality of client records and transactions. Adhere to company policies, grooming standards, and code of conduct. Key Skills & Competencies: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office and clinic management software (e.g., Zoho, CRM tools). Leadership and team management skills.
Key Responsibilities: Administrative Management: Supervise and lead the admin team to ensure smooth front-office and back-office operations. Oversee office infrastructure, facilities management, and ensure compliance with safety & hygiene standards. Manage vendor relationships, contracts, and negotiations to optimize cost and quality. Handle company documentation, agreements and confidential records with accuracy. Coordinate meetings, travel, events, and internal communications. Operational Management: Ensure seamless day-to-day operations across branches/departments. Implement and monitor Standard Operating Procedures (SOPs) for efficiency and compliance. Supervise inventory control, stock movement, and procurement processes. Manage AMC (Annual Maintenance Contracts), equipment servicing and IT infrastructure upkeep. Conduct regular audits (stock, asset, compliance, financial) and submit operational reports. Work closely with management to identify process improvements and cost-control strategies. Support the finance team with operational expense tracking and budget planning. Leadership & Coordination: Lead, guide, and evaluate administrative & operational staff performance. Act as a bridge between management, staff, and external stakeholders. Train and develop teams for improved efficiency and service delivery. Ensure high standards of client service and operational support. Skills & Competencies: Strong leadership and team management abilities. Excellent communication, negotiation, and interpersonal skills. Strategic thinking with hands-on problem-solving approach. Strong organizational and time-management skills. Proficiency in MS Office Suite, ERP/CRM, and operational management software. Knowledge of compliance, facility management, and financial basics. Qualifications & Experience: Bachelors/Master’s degree in Business Administration, Operations Management, or related field. 4–8 years of experience in Administration/Operations, with at least 2–3 years in a managerial role (healthcare/wellness/service industry preferred). Proven track record of handling multi-location operations and team leadership.