Hiring Admin & Operations Manager

Key Responsibilities:

Administrative Management:

• Supervise and lead the admin team to ensure smooth front-office and back-office operations.
• Oversee office infrastructure, facilities management, and ensure compliance with safety & hygiene standards.
• Manage vendor relationships, contracts, and negotiations to optimize cost and quality.
• Handle company documentation, agreements and confidential records with accuracy.
• Coordinate meetings, travel, events, and internal communications.

Operational Management:

• Ensure seamless day-to-day operations across branches/departments.
• Implement and monitor Standard Operating Procedures (SOPs) for efficiency and compliance.
• Supervise inventory control, stock movement, and procurement processes.
• Manage AMC (Annual Maintenance Contracts), equipment servicing and IT infrastructure upkeep.
• Conduct regular audits (stock, asset, compliance, financial) and submit operational reports.
• Work closely with management to identify process improvements and cost-control strategies.
• Support the finance team with operational expense tracking and budget planning.

Leadership & Coordination:

• Lead, guide, and evaluate administrative & operational staff performance.
• Act as a bridge between management, staff, and external stakeholders.
• Train and develop teams for improved efficiency and service delivery.
• Ensure high standards of client service and operational support.

Skills & Competencies:

• Strong leadership and team management abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinking with hands-on problem-solving approach.
• Strong organizational and time-management skills.
• Proficiency in MS Office Suite, ERP/CRM, and operational management software.
• Knowledge of compliance, facility management, and financial basics.

Qualifications & Experience:

• Bachelors/Master’s degree in Business Administration, Operations Management, or related field.
• 4–8 years of experience in Administration/Operations, with at least 2–3 years in a managerial role (healthcare/wellness/service industry preferred).
• Proven track record of handling multi-location operations and team leadership.