Operations Manager (Domestic & International Travels)

Key Responsibilities:

Hotel & Package Sourcing

* Research, identify, and secure the best hotel and package rates for both domestic and international destinations.

* Proactively seek quotes from various sources, including direct hotels, local suppliers, Destination Management Companies (DMCs), online platforms (MMT Partner, Expedia TAAP, BedsOnline, RezLive), and other consolidators.

* Develop and maintain strong relationships with a wide network of local suppliers and DMCs to gain preferential rates and access to exclusive offers.

Package Customization & Sales Support

* Design and customize diverse holiday packages (leisure, corporate, MICE, weddings) based on client requirements and market trends.

* Prepare detailed itineraries, costings, and proposals for clients.

* Provide sales team with accurate and competitive quotes in a timely manner.

Market Intelligence:

* Possess in-depth knowledge of various hotel chains and their pricing structures across different online platforms and local suppliers to ensure optimal deal acquisition.

* Stay updated with industry trends, new destinations, and emerging hotel properties.

Vendor Management:

* Negotiate effectively with hotels and suppliers to achieve the most favorable terms and rates.

* Manage supplier contracts and agreements.

Customer Service:

* Address client queries related to hotel bookings and packages, providing comprehensive information and support.

* Ensure a seamless booking and execution process for all hotel and package services.

Quality & Compliance:

* Ensure all bookings and package components meet quality standards and comply with company policies.

* Maintain accurate records of all transactions and client communications.

Minimum requirements:

* Bachelor's degree in Travel & Tourism, Hospitality Management, or a related field is preferred.

*3-4 years of proven experience in hotel booking and package creation within the travel industry.

* *Strong working knowledge and experience with major online booking platforms* such as MMT Partner, Expedia TAAP, BedsOnline, and RezLive.

* Demonstrated ability to negotiate effectively with hotels and suppliers.

* Extensive knowledge of domestic and international hotel markets and various hotel chains.

* Excellent communication (verbal and written) and interpersonal skills, with the ability to build and maintain strong vendor relationships.

* Creative thinking to design innovative and attractive travel packages.

* Strong organizational skills and attention to detail.

* Ability to manage multiple projects simultaneously.

* Proficiency in MS Office Suite (Word, Excel, PowerPoint).

Job Type: Full-time

Pay: ₹30,000.00 - ₹60,000.00 per month

Schedule:

• Day shift

Application Question(s):

• What is your current location ? (City)
• Do you have experience in travel industry ? (Yes/No)

Experience:

• Domestic & International Ticketing: 3 years (Preferred)

Work Location: In person