Operations Executive

Role Summary: We are looking for a proactive and detail-oriented Operations Executive to manage and coordinate OPD (Outpatient Department) and AHC (Annual Health Checkup) bookings for corporate sponsors and VIP clients. This role involves end-to-end coordination, client servicing, and on-ground support through hospital or diagnostic center visits as per operational requirements to ensure a smooth, premium healthcare experience for high-value clients. Key Responsibilities: Coordinate and manage OPD and AHC bookings for VIP clients and corporate sponsors. Liaise with hospitals, clinics, and diagnostic centers to ensure accurate and timely scheduling of appointments. Provide on-site support at hospitals or health centers, as required, to assist VIP clients and ensure smooth execution of services. Act as a single point of contact for VIP clients, managing queries, rescheduling, and escalations. Maintain accurate records and documentation of all appointments, visits, and client communications. Work closely with internal teams (Customer Support, Account Management, Tech) to resolve issues and enhance client experience. Ensure high service quality and adherence to Visit Health’s standards and SLAs. Professionally represent Visit Health during in-person visits and client interactions. Key Requirements: Bachelor’s degree in any discipline (Healthcare, Tech, Hospitality, or Business preferred). 1–3 years of experience in operations, healthcare coordination, or client servicing. Excellent communication and interpersonal skills. Willingness to travel locally within Bangalore for hospital/clinic visits as per business needs. Proficient with CRM systems and scheduling tools. Fluent in English and local languages Interested candidates can share their resumes to vimarsha.p@getvisitapp.com