Operations Executive

4 - 7 years

5 - 7 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Summary

TruKKers Turkey operations

This position is crucial due to an upcoming exit in the Turkey Cross-Border team, and the executive will be expected to support daily operations, ensure process accuracy, and maintain high-quality coordination with Finance and Operations teams.

Key Responsibilities

A. Operations Support

  • Create

    ORD entries

    on the LoadBoard based on operational data shared via Excel.
  • Create

    manual INQs

    using mail loops for simple formats and the shared Excel file for complex customer orders.
  • Review draft INQs received via the

    email bot

    and convert them into actual INQs in the system.
  • Upload

    delivery documents

    (PODs, dispatch notes, confirmation letters, etc.) shared by operations in an accurate and organized manner.
  • Update trip status and order status based on email communication from operations teams (Cross-Border).
  • Complete approval tasks in the

    automatic invoicing workflow

    based on reconciliations assigned to them.
  • Support routine operational tasks and contribute to stabilizing and improving the Turkey process workflow.

B. Finance Coordination Tasks

  • Create

    customer invoices

    through the automated invoicing tool.
  • Record

    supplier/vendor invoices

    accurately in the system and follow up for pending entries.
  • Share

    problematic or disputed supplier invoices

    with relevant departments and update tracking files.
  • Perform daily

    sample POD checks

    and ensure POD verification during payment list preparation.
  • Monitor and report:
    • Orders not invoiced

    • Supplier invoices not yet received

  • Provide invoice copies to operations when required.
  • Ensure all reconciliation tasks related to Turkey processes are completed on time.

Skills & Competencies

  • Strong attention to detail and accuracy.
  • Good understanding of operations, logistics workflows, or order management.
  • Basic understanding of financial documents (invoices, PODs, vendor bills, etc.).
  • Proficiency in

    Excel/Google Sheets

    and ability to handle structured data.
  • Ability to work with cross-border teams in a fast-paced environment.
  • Strong coordination, follow-up, and documentation skills.
  • Ability to learn systems such as LoadBoard, CRM, invoicing tools, and internal operational systems.
  • No Turkish language is added advantage

    .

Preferred Qualifications

  • 4–6 years of experience in operations, customer service, order management, or logistics.
  • Experience working in a shared service center (COE) or backend operations team is an advantage.
  • Exposure to global logistics, freight forwarding, or cross-border operations is a plus.

What Makes This Role Important

  • Supports

    Turkey Cross-Border & Domestic operations

    from Bangalore COE.
  • Ensures continuity of operations due to an upcoming team exit in Turkey.
  • Strengthens backend accuracy for invoicing, order creation, and documentation.
  • Improves operational turnaround time and reduces errors through centralized support.
  • Scalable role—can support similar tasks for other regions when required.

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