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SG Oasis
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Operations Executive in Mall - Gurgaon (Gurugram) & Ghaziabad

Operations Executive in Mall - Gurgaon (Gurugram) & Ghaziabad

SG Oasis

1 - 6 years

4 - 5 Lacs

ghaziabad gurugram

Posted:5 hours ago| Platform:

Apply

Skills Required

mall operations retail operations mall management operation executive operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We have an urgent opening for Operations Executive in Malls management & development company in Gurgaon (Gurugram) & Ghaziabad.

Position

Location

Education

Experience

Job Responsibilities : Customer Satisfaction

Understanding factors influencing customer satisfaction & dissatisfaction
Monitoring RSI & CSI to identify changes in customer preferences
Identify opportunities for improving customer satisfaction
Benchmarking RSI and CSI Supplier Management
Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs
Reviewing Vendor performance and taking corrective actions to ensure timeliness and quality of supplies Customer Interaction
Participating in the Development of Customer or Channel Specific Marketing Strategies
Customer Relationship Management Contract Management
Knowledge of Contractual terms and conditions, Contract terminology
Preparation of Contract documents
Monitor performance against contracts MIS
Timely and accurate reporting of Departments performance Customer Understanding
Developing an intimate knowledge of shoppers Attitudes and Behavior Safety
Knowledge and operation of Fire Equipment
Ensure safe practices in Mall

Dress Code : Men

Women

Working days

Package

gayatripillaioasishr@gmail.com

Regards,

Gayatri Pillai

gayatripillaioasishr@gmail.com

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