Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : SailPoint IdentityIQ
Good to have skills : SailPoint IdentityNow
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will also engage in proactive maintenance activities to enhance system reliability and efficiency, while documenting processes and solutions to improve operational workflows. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of operational procedures to enhance service delivery. - Monitor system performance and respond to incidents to minimize downtime. Professional & Technical Skills: - Must To Have Skills: Proficiency in SailPoint IdentityIQ. - Good To Have Skills: Experience with SailPoint IdentityNow. - Strong understanding of identity governance and administration. - Experience with system integration and API management. - Familiarity with security protocols and compliance standards. Additional Information: - The candidate should have minimum 3 years of experience in SailPoint IdentityIQ. - This position is based at our Bengaluru office. - A 15 years full time education is required.