Operations Client Partner

As a Database Operations Specialist, your primary responsibilities will include scoping and prototyping change requests for custom databases, reviewing new item reports to ensure compliance with client DB standards, and communicating with Senior Client Operations Leaders and manufacturing clients regarding database updates and changes. You will assist in coding new items, creating custom database market orders, and conducting database validation exercises for new product, market, and fact additions, as well as data inquiry corrections. Additionally, you will be responsible for maintaining client databases and category guidebooks, serving as the end-to-end owner of client inquiries related to database services and feasibility, product coding, and data quality (excluding coverage and methodology), addressing syndicated database support questions and client inquiries, and collaborating with cross-functional operations and technology teams to resolve client inquiries and provide input into client health tracking metrics. You will also work with the Extract team to understand extract challenges and re-run needs, as well as open client inquiries and REAP tickets as necessary. To excel in this role, the ideal candidate should preferably have an MBA with a Research background, proficiency in the management and maintenance of data modeling and query optimization, knowledge of data extraction, transformation, and loading processes, experience with data validation and quality assurance, strong written and verbal communication skills to effectively interact with clients and cross-functional teams (e.g., Operations, Technology) to resolve client issues, the ability to explain technical concepts to non-technical stakeholders, an analytical mindset to troubleshoot database issues and identify the correct teams to mitigate and provide resolutions, and adaptability to handle unexpected challenges and changes.,