Operations Associate Intern

0 - 1 years

0 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Internship

Job Description

 
  • Own teacher exit operations by swiftly arranging replacements to ensure uninterrupted learning.
  • Gather and act on parent feedback after teacher transitions to ensure student satisfaction and retention.
  • Handle student onboarding with timely communication and strict adherence to SLA timelines.
  • Collaborate with teachers, academic teams, and support teams to resolve issues promptly.
  • Oversee class schedules, batch creation, rescheduling, and student batch transitions.

    Qualifications:

1. A degree in Computer Science (Optional)
2. Excellent communication and interpersonal skills, Excellent skills in MS Office, documentation
3. Customer Satisfaction Focus: Ability to listen and active problem-solving skills, Project management: Remarkable detail orientation for making accurate trackers
4. Database management: Quick query response and resolution, Ability to analyze large amounts of data

Perks:

  • First-hand experience in scaling an international education business.
  • Mentorship from senior leadership at Codingal.
  • A chance to convert into a full-time role based on performance.
  • Free Lunch + Dinner

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Codingal

EdTech, Technology Education

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