Operations Associate Intern

Codingal(www.codingal.com) is the global leader in online coding and AI education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.

Our mission is to help kids fall in love with coding and prepare them to become future-ready creators - entrepreneurs, engineers, and scientists. With a curriculum accredited bySTEM.organd aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.

As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI - but build with it.

Trusted by over 500,000 students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.

We&aposre seeking a passionate and proactive Operations Associate Intern who will play a crucial role in ensuring an exceptional learning experience for our students. You&aposll be the bridge between students, parents, and our internal teams-ensuring smooth onboarding, coordination, and satisfaction.

Roles And Responsibilities

• Own teacher exit operations by swiftly arranging replacements to ensure uninterrupted learning.
• Gather and act on parent feedback after teacher transitions to ensure student satisfaction and retention.
• Handle student onboarding with timely communication and strict adherence to SLA timelines.
• Collaborate with teachers, academic teams, and support teams to resolve issues promptly.
• Oversee class schedules, batch creation, rescheduling, and student batch transitions.

Qualifications:

1. A degree in Computer Science (Optional)

2. Excellent communication and interpersonal skills, Excellent skills in MS Office, documentation

3. Customer Satisfaction Focus: Ability to listen and active problem-solving skills, Project management: Remarkable detail orientation for making accurate trackers

4. Database management: Quick query response and resolution, Ability to analyze large amounts of data

Perks:

• First-hand experience in scaling an international education business.
• Mentorship from senior leadership at Codingal.
• A chance to convert into a full-time role based on performance.
• Free Lunch + Dinner
• Pre-placement offer, which converts to full-time employment on good performance, with benefits like PF, health insurance, gratuity, etc.

Education: Bachelors degree

Stipend: 18000-20000K/month

Duration: 6 Months

Location: HSR Layout, Bangalore, India

no remote option available

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Apply now!