Operations Associate Intern

• Contribute to the planning and execution of training sessions for teachers and staff members.
• Work with datasets related to student performance, teacher performance, course outcomes, and operational metrics. Analyse the data to identify trends and provide insights for decision-making.
• Participate in team meetings and discussions to brainstorm ideas and suggest process improvements.
• Take initiative in handling ad-hoc tasks and contributing to special projects as needed.
• Trial class PIP - Identifying poor performers and driving their retraining.
• LMS management.
• Handling trial teacher escalations and conducting 1:1s with teachers.
• Conducting webinars.
• Working alongside the Trial Class QAE team
• Conduct regular audits and reviews, including bi-weekly submissions, course class quality assurance, refunds/paused/discontinued customers.
• Handle teacher exits & transitions.

• Strong written and verbal communication skills.
• Proactive attitude with a focus on problem-solving.
• Good at using computers, Proficiency in Microsoft Office Suite; familiarity with CRM tools is a plus.
• Available to work from the Office.
• Highly organised with the ability to multitask and manage time effectively.
• Demonstrated ability to work independently and as part of a team.
• Familiarity with data analysis tools and techniques is a plus.

• Free Lunch & Dinner.
• Exposure to a fast-paced Ed-Tech startup.
• Pre-placement offer, which converts to full-time employment on good performance, with benefits like PF, health insurance, gratuity, etc.

Bachelor s degree is a minimum requirement.

Business Administration, Operations Management, or a related field