Check out our values-driven benefits below! Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help social impact organizations tackle challenges and achieve greater impact globally. We re a self-motivated, creative group that encourages all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.
Position Overview
As an Operations Associate at Vera, you ll be the administrative engine behind our internal operations keeping people organized, processes smooth, and priorities moving forward. You ll support a wide range of day-to-day activities that make Vera a productive, well-run, and engaging place to work.
In this role, you ll coordinate logistics, manage internal calendars and schedules, support staff-facing communications, maintain process documentation, and track follow-ups and deadlines. You ll bring clarity and order to a dynamic, fast-moving environment playing a vital role in helping the team operate efficiently and effectively.
We re looking for someone who thrives on structure, repetition, organization, communication, and follow-through. You ll be trusted to handle sensitive information, juggle multiple priorities, and be a go-to person for making things happen behind the scenes.
Primary Responsibilities:
- Provide day-to-day administrative and coordination support across internal operations
- Own and manage team calendars, meeting logistics and agendas, and internal scheduling workflows
- Coordinate internal communications such as announcements, updates,and staff reminders
- Document and maintain internal processes, checklists, and how-to resources
- Assist in coordinating staff engagement activities, training sessions, travel, and onboarding
- Track action items and deadlines across multiple internal projects
- Support data entry, reporting, and process tracking
- Help keep our systems and documents up to date and organized (e.g. Google Drive, Slack)
- Support team leaders with administrative tasks that keep the organization running smoothly
You ll Thrive in This Role If You:
- Are passionate about making sure nothing falls through the cracks
- Feel energized by supporting a team and making everyone s day run smoother
- Don t get stuck when something doesn t go as planned you troubleshoot, adapt, and keep moving forward
- See challenges as puzzles to solve, not roadblocks to stop you
- Are persistent and focused you ll chase down details, decisions, or next steps until the job is done
- Are reliable, and the person that gets things over the finish line
- Take initiative and anticipate needs before they re voiced
- Write clearly, professionally, and with a positive tone even under tight deadlines
- Enjoy polishing and improving internal processes, guides, and systems
- Are tech-savvy and quick to pick up new tools (and enjoy teaching others how to use them)
- Care about being part of a mission-driven organization, and want your behind-the-scenes support to make a difference
What Success Looks Like:
- Meetings and internal activities run seamlessly thanks to your prep and coordination
- Staff feel informed and supported
- Processes are clearly documented, repeatable, and well-maintained
- You get things done efficiently you re always one step ahead
Qualifications and Experience
Essential
- Bachelor s degree or equivalent experience
- 3+ years in administrative, executive assistant, operations coordination, or similar roles
- Proficiency with Google Suite, Microsoft Office, and confidence navigating tech tools
- Excellent organizational and time-management skills
- Comfortable working independently and taking ownership of recurring responsibilities and logistics
- Outstanding written and verbal communication in English clear, professional, approachable
- Strong attention to detail and follow-through you catch small errors and close every loop
- Ability to manage multiple tasks and priorities independently
- Discretion and professionalism especially when handling sensitive information
- A proactive, service-oriented mindset you take pride in supporting others and getting things done
- Grit and resilience you don t stop at roadblocks; you find a way forward and propose solutions
Desired
- Experience coordinating remote or distributed teams
- Familiarity with systems such as Slack, Salesforce, or project management tools (Asana, Trello, etc.)
- Interest in social impact, people operations, or internal culture work
Vera Solutions offers competitive compensation (including benefits), commensurate with experience and cost of living.
Employee Incentive Plan All employees participate in our Employee Incentive Plan. Employees receive stock options, aligned to their job title and location, as part of their total compensation package.
To showcase our commitment to employee growth and well-being, Vera offers a paid sabbatical to employees who complete three consecutive years.
To help employees with outstanding student loans, Vera offers a Student Loan Benefit.
In addition to robust paid parental leave, Vera assists with the costs of child care.
Vera offers a retirement plan and contribution matching to all of its employees.
We do not cap sick leave. If you re sick, we hope you get better!
Paid Time Off 38 days of paid leave each year, including local and company-wide holidays and a December break.
Vera is passionate about supporting the health of you and your family. We cover medical insurance premiums, including family coverage, up to a maximum amount.
Complete an online application by clicking apply below.
Vera Solutions is committed to fostering a diverse and inclusive environment and encourages applicants from underrepresented backgrounds to apply.
What makes Vera such a great place to work?
In everything we do, we re guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact
Our Mission
As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission.
Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages.
We are invested in and committed to making training, learning, and development one of Vera s signature strengths.
Diversity & Inclusion We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive.
Rising Leaders Program We run an annual leadership development initiative for emerging leaders at Vera.
