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Operations Analyst, Reward Operation

Operations Analyst, Reward Operation

Amazon

1 - 7 years

3 - 9 Lacs

bengaluru

Posted:3 hours ago| Platform:

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Skills Required

operations analyst reconciliation manual sales coordinator advanced excel customer experience ms office slas monitoring recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

We re looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following
Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience Act as a ops consultant for internal customers for digital categories Regular reporting for all SLAs, processes etc. Working on Bank/Brand reconciliation and invoicing. Working on system configuration on all rewards products. monitoring funding and issuance of manual GCs as expected from business. Tracking and reporting of key metrics on related to rewards and IBD reconciliation for bank and brands. Working closely with bank and brand to ensure sign/recovery on the respective share from bank/brand on IBD reconciliation process. Bachelors degree Experience with Microsoft Office products and applications Experience with Excel Advanced excel skills

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Operations Analyst, Reward Operation