Job
Description
Role Overview: Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes developing and executing Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Key Responsibilities: - Provide leadership and direction through a large team of professionals and/or junior managers. - Drive optimization and efficiencies in projects. - Assist management in guiding decisions that conform to business objectives. - Ensure quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory. - Lead the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality. - Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance. - Review stakeholder/client feedback and respond to any quality assurance complaints or issues promptly. - Support quality testing for business function quality control and transformation lead quality control post completion of an activity/process. - Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools. - Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders. - Proficient knowledge of regulatory guidance specific to quality assurance and monitoring/testing lifecycle. - Appropriately assess risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. - Supervise teams effectively and maintain accountability for maintaining standards. Qualifications: - 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Track record leading Control-related projects and programs with attention to critical details. - Comprehensive knowledge of Citis businesses, functions, and their risk profiles. - Ability to develop and implement strategy and process improvement initiatives. - Expert knowledge in the development and execution of controls. - Strong leadership, decision-making, and problem-solving skills. - Strong analytical skills to evaluate complex risk and control activities and processes. - Excellent communication skills with the ability to engage and inspire across stakeholder groups. - Bachelor's/University degree, Master's degree preferred. (Note: Other details of the company were not included in the provided job description.) Role Overview: Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes developing and executing Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Key Responsibilities: - Provide leadership and direction through a large team of professionals and/or junior managers. - Drive optimization and efficiencies in projects. - Assist management in guiding decisions that conform to business objectives. - Ensure quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory. - Lead the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality. - Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance. - Review stakeholder/client feedback and respond to any quality assurance complaints or issues promptly. - Support quality testing for business function quality control and transformation lead quality control post completion of an activity/process. - Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools. - Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders. - Proficient knowledge of
