Operational Manager

Job Description

Key Responsibilities: Operational Oversight: Develop and implement operational policies and procedures to improve efficiency and effectiveness. Monitor daily operations and address potential issues proactively. Ensure compliance with company standards and regulatory requirements. Team Management: Lead and manage a team of department supervisors and operational staff. Provide guidance, training, and mentorship to enhance team performance. Foster a positive and collaborative work environment. Strategic Planning: Collaborate with senior management to develop and execute strategic plans. Set operational goals and objectives aligned with organizational goals. Monitor progress towards goals and adjust strategies as needed. Resource Management: Optimize resource allocation and utilization to maximize productivity. Manage budgets, expenses, and financial forecasts related to operations. Identify opportunities for cost savings and efficiency improvements. Quality Control and Improvement: Implement quality control measures to maintain high standards of product/service delivery. Continuously evaluate operational processes and systems for improvement. Drive initiatives to enhance customer satisfaction and operational performance. Communication and Collaboration: Foster effective communication and collaboration across departments. Liaise with external stakeholders, vendors, and partners as needed. Represent the company in meetings, conferences, and industry events. Key Skills : Resource Management Operational Oversight Team Management