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Operation Executive

Operation Executive

Caliber Hunt A Candidate Portal

2 - 6 years

|

2 - 6 Lacs

Delhi Delhi India

Posted:16 hours ago| Platform: Foundit logo

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Skills Required

Mis Report client profiling Documentation Communication Skills Organizational Skills Handle escalations

Work Mode

On-site

Job Type

Full Time

Job Description

Operation Executive

Roles & Responsibilities:

Prepare daily, weekly, and monthly
MIS and PPT reports
.
Handle
client profiling, configurations, and relative documentation
.
Clean up ticket-level pendencies for multiple projects.
Provide operational support and coordination with the development, care, and implementation teams.
Handle escalations and urgent tasks from management and other teams.
Take care of client bugs and assign tickets to the appropriate development or care team.
Prioritize work and conduct proper analysis to ensure smooth operations.

Skills Required:

Strong proficiency in
Excel
.
Experience in preparing MIS and PPT reports.
Ability to handle a number of issues and take care of accounts.
Knowledge of client profiling, configurations, and documentation.
Strong organizational skills to manage ticket pendencies and a release note.
Good
business-level communication skills
to coordinate with various teams and handle escalations.

QUALIFICATION:

Bachelor's degree in a relevant field or equivalent practical experience.

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