Operation Executive

Job Description | Operations Executive

Company: Anytime Invest

About Anytime Invest:
Anytime Invest is a one-stop destination offering a wide range of investment, travel, and financial services. We believe in delivering end-to-end customer satisfaction by providing all essential services under one roof through innovation, efficiency, and exceptional service quality.

Role Overview:

We are looking for a highly motivated and detail-oriented Operations Executive to join our dynamic team. The ideal candidate will play a key role in ensuring smooth day-to-day operations, maintaining accurate reports, and providing excellent customer support.

Key Responsibilities:

1. Advanced Excel & Reporting:

• Create, manage, and analyze complex spreadsheets.
• Use advanced Excel formulas and tools for data analysis and operational reporting.

2. Email Communication:

• Draft and manage professional business correspondence.
• Respond promptly and effectively to internal and external communications.

3. Customer Query Management:

• Handle customer queries with accuracy, professionalism, and empathy.
• Coordinate with internal teams to resolve issues and ensure customer satisfaction.

4. MIS Maintenance:

• Develop and maintain Management Information Systems (MIS) for performance and operational tracking.
• Ensure accuracy, timeliness, and completeness of data in reports.

5. Operations Coordination:

• Collaborate with cross-functional teams to streamline processes and improve efficiency.
• Identify gaps and suggest practical operational improvements.

6. Documentation & Compliance:

• Maintain accurate documentation of operational processes and customer interactions.
• Ensure adherence to company policies and standard operating procedures.

Desired Candidate Profile:

• Strong proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis).
• Excellent written and verbal communication skills.
• Knowledge of CRM systems or similar platforms (preferred).
• Highly organized, with strong multitasking and time management abilities.
• Detail-oriented with a commitment to accuracy and process excellence.

Experience Required:

• Minimum 1–2 years of experience as an Operations Executive or in a similar role.

Perks & Benefits:

• Competitive Salary + Lucrative Incentives
• Opportunity to work in a fast-growing, client-focused organization
• Supportive and growth-oriented work environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month