Operation Executive

1 - 3 years

3 - 8 Lacs

Posted:9 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • Email and web portal operations:

  • This involves the day-to-day management of communication channels, potentially including automated responses to ensure a seamless customer experience.

  • Quote generation and policy issuance:

  • This function creates proposals and issues policies to clients, which often requires accurate data entry and coordination with other departments.

  • Excel MIS updates:

  • This task requires the use of Excel to update Management Information System (MIS) reports, likely for tracking sales, operations, or client data.

  • Client query handling and support:

  • This involves proactively addressing customer inquiries, concerns, and escalations, and may also include gathering feedback to improve service quality.

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