Operation and admin Executive

We are seeking an Operations & Administration Executive with strong leadership and organizational skills to manage daily laundry operations and administrative functions. The ideal candidate will ensure smooth workflow, customer satisfaction, and process excellence.

Key Responsibilities

• Oversee day-to-day laundry and dry-cleaning operations.
• Coordinate with delivery teams, vendors, and in-house staff for timely service delivery.
• Monitor inventory of cleaning materials, supplies, and machines.
• Prepare staff schedules and manage shift planning.
• Maintain quality control and ensure adherence to hygiene protocols.
• Handle administrative tasks: documentation, reports, billing, and expense tracking.
• Resolve operational issues and manage service escalations.
• Support management in improving operational processes and SOP implementation.
• Maintain accurate records of orders, expenses, and KPIs.

Qualifications & Experience

· Graduation or MBA in Business Administration, Operations, or related field.

· 2–3 years of relevant experience in operations and administration (laundry, hospitality, or service industry preferred).

· Strong communication, leadership, and problem-solving skills.

· Proficiency in MS Office, Google Workspace, and basic digital tools.

· Knowledge of inventory management and basic bookkeeping is an advantage

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person