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Izee Manpower Consultancy Private Limited
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Openings for international call center for level 3- call Sal- 7 lac- call usha-8951870137

Openings for international call center for level 3- call Sal- 7 lac- call usha-8951870137

Izee Manpower Consultancy Private Limited

0 - 5 years

2 - 6 Lacs

bengaluru karnataka india

Posted:12 hours ago| Platform: Foundit logo

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Skills Required

customer support voice process customer service international call center bpo operations international bpo

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are looking for enthusiastic and motivated individuals to join our international call center team. This role is ideal for candidates with 0-5 years of experience who are passionate about providing exceptional customer service. You will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience.

SALARY- 6 LAC TO 7 LAC

IF INTERESTED PLEASE CALL USHA- 8951870137 OR MIZBA- 951333534

MAIL ID- [HIDDEN TEXT]

Responsibilities

Handle inbound and outbound customer calls in a professional manner.
Provide accurate, valid, and complete information to customers using the right methods/tools.
Follow communication scripts when handling different topics.
Identify customer needs and escalate issues as necessary.
Document all call information according to standard operating procedures.
Manage customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.

Skills and Qualifications

Excellent verbal and written communication skills in English and Hindi.
Strong listening skills and the ability to communicate effectively with customers.
Proficiency in using call center software and CRM systems.
Good problem-solving skills and the ability to think on your feet.
Ability to handle stressful situations and maintain composure under pressure.
Basic computer skills and familiarity with Microsoft Office suite.
Ability to work flexible hours including nights and weekends.

More Jobs at Izee Manpower Consultancy Private Limited

Customer support

bengaluru, karnataka, india

1.0 - 5.0 yrs

INR 3 - 8 Lacs

Openings for international call center for level 3- call Sal- 7 lac- call usha-8951870137

bengaluru, karnataka, india

Experience: Not specified

INR 2 - 6 Lacs

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Openings for international call center for level 3- call Sal- 7 lac- call usha-8951870137