1 - 3 years
0 - 2 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
JOB DESCRIPTION Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team. Required Skills: Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions. All you require is: - Graduation Degree in any discipline - Eagerness to learn and grow working along with fun-loving colleagues - Fluent in spoken and written English, you will be communicating with folks from the land of Hollywood! - Flair for speech, finesse, time management not too much to ask for! Since you live your life on these rules! What do you get in return? - Competitive starting salary to be proud of and make your friends jealous aha! - Industry-wide best of Medical and Insurance Benefits talk to us to know more! - Variable Incentive pay Hard Work Pays heard about this before! What you need to do next: - Apply to this job with details easy as it goes. - Be available for an Audio/Video call with your Recruiting Partner look your best, you are going to be on Video! Working Hours: Ability to work regularly scheduled shifts from Monday - Friday 5:30pm to 3:30 am IST Interested please share resume to pushpa.shanmugam@nttdata.com
NTT DATA, Inc.
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