Opening for Key Account Manager with a B2B Textile Service Company in Chennai

JD :-

• Driving profitable growth in Protect and Grow segments by improving turnover and profit of the Portfolio of Customers.
• Responsible for contract renewals, regular price increases as well as other contract related activities for the assigned Portfolio of Customers.
• Work closely with customers in deepening our understanding of customer needs and working closely with other parts of the organization like Sales, Operations and Service to keep the customers satisfied and continuously adding value to the customers
• Prevent Customer Terminations for the assigned portfolio of customers by ensuring best in class customer services and effective management of these key accounts.
  

Specs :-

• Proven track record of high achievement in Account Management
• Utilizing and analysing sales and customer data including retention, customer satisfaction and sales efficiency.
• Systematically brings customer insight, uses customer analytics and digital systems efficiently with savvy for digital tools.
• Builds and develops relationships and business with clients with a long-term view.
• Knows client business, processes, needs and potential for sales opportunities.
• Anticipates changing client needs and plans working solutions together with clients.
• Reacts to operative client requirements and proactively improves account & account portfolio
• Market Segment & Industry Knowledge
  

Current CTC

Notice Period

Experience In B2B Industry