Online Reputation Manager (Fresher - WFO - Immediate Joiners) Bengaluru

Job Title: Online Reputation Manager (Social Media Engagement) Location: Kaikondrahalli, Bangalore Position Type: Fulltime Salary Range: CTC of 4,56,072 LPA (2,76,072 lacs fixed + 1.80 lacs variable, few employees are able to earn even 25,000 as monthly variable) About Us: NoBroker.com is the world's largest C2C online real estate marketplace, with 8.5 million customers and a 10x growth in the past year. Backed by $151 million in funding from investors like General Atlantic, Tiger Global, and SAIF Partners, it is headquartered in Bangalore and employs over 4,000 people. Customer Experience & Online Reputation Management - Role and Responsibilities: Manage daily interactions and respond to customer comments, queries, and DMs on platforms like Facebook, LinkedIn, Twitter, Instagram, and Google. Proactively call customers for feedback and identify areas for improvement. Coordinate with internal teams to resolve complaints promptly and ensure customer satisfaction. Track and report on complaints and company ratings across social media. Build and engage a positive online community of clients, prospects, and influencers. Other Requirements : Fluent in English (verbal and written) BBA / MBA Candidates only Eligible. (Freshers and Experienced) Strong analytical and problem-solving skills. Patient, empathetic, and courteous, especially in high call volume settings. Capable of handling and resolving customer queries effectively. Proficient with social media platforms. Basic knowledge of Excel/Google Sheets. Typing skills is mandatory. Show more Show less