2979 Online Marketing Jobs - Page 38

Hira Industries L.L.C is looking for Social Media Executive to join our dynamic team and embark on a rewarding career journey Develop and implement social media strategies to increase brand awareness, engagement, and sales. Create and publish engaging and relevant content for multiple social media platforms, including but not limited to, Facebook, Twitter, Instagram, LinkedIn, and YouTube. Manage and grow the company's social media presence, including daily monitoring and responding to comments, messages, and reviews. Analyze and report on the success of social media campaigns, using metrics such as likes, shares, comments, and reach to continually improve and refine strategies. Manage and maintain the company's social media calendar, ensuring that content is planned and scheduled in advance

Responsibilities: * Manage online sales & marketing strategies * Optimize website performance & product listings * Develop e-commerce plans & execute tactics * Oversee catalog management, order fulfillment & category development

We are seeking a motivated and creative Digital Marketing Intern to join our dynamic marketing team. As an intern, you will assist in the planning, execution, and optimization of online marketing strategies to promote our services and solutions. This role is a perfect opportunity for individuals looking to gain hands-on experience in digital marketing while working closely with experienced professionals in the IT industry. Key Responsibilities: Content Creation: - Assist in developing engaging content for blogs, social media, websites, and email campaigns. - Collaborate with the design team to create visuals, infographics, and videos to support content. Social Media Management: - Help in managing and updating company social media profiles (LinkedIn, Twitter, Facebook, Instagram). - Create posts, engage with followers, and analyze the performance of social media campaigns. SEO and SEM: - Conduct keyword research and use SEO best practices to optimize website content. - Support paid advertising campaigns on Google and social media platforms. Email Marketing: - Assist in creating and distributing email newsletters, promotional emails, and other digital communications. - Analyze email performance and suggest improvements to increase engagement. Website and Analytics: - Monitor and analyze website traffic using Google Analytics and other tracking tools. - Support A/B testing and user behavior analysis to improve website performance. Market Research: - Research competitors and industry trends to identify new marketing opportunities. - Compile insights on target audiences, emerging technologies, and digital marketing best practices. Campaign Support: - Assist in running digital campaigns (e.g., product launches, webinars) and analyze their success. - Coordinate with various departments to ensure smooth execution of marketing initiatives. Reporting: - Help prepare performance reports and dashboards using data from Google Analytics and other marketing tools. - Present key findings and recommendations for continuous improvement. Qualifications: - Currently pursuing a degree in Marketing, Communications, Business, or a related field. - Basic understanding of digital marketing concepts, including social media, and content marketing. - Familiarity with tools like Google Analytics, Google Ads and social media platforms. - Excellent verbal and written communication skills. - Strong organizational skills and the ability to manage multiple projects. - Enthusiastic to learn and stay updated on the latest digital marketing trends. - Creative mindset and attention to detail. Preferred Skills (not required but a plus): - Experience with graphic design tools (e.g., Canva, Adobe Creative Suite). - Basic knowledge of HTML, CSS, or WordPress. - Previous experience in digital marketing or internships in a similar role.

- Assist in the development of marketing campaigns, including social media, and LinkedIn platforms. - Conduct market research and analysis to identify trends and consumer insights - Create engaging content for various marketing channels, including social media, blog posts, and email newsletters - Assist in the planning and execution of events, such as webinars and award ceremonies. - Collaborate with cross-functional teams, including sales and creative teams to ensure alignment and consistency - Monitor and analyze campaign performance using analytics tools, such as Google Analytics - Assist in the development of marketing materials, such as case studies, Social media collaterals, flyers, and presentation decks - Stay up-to-date with industry trends and best practices in marketing - Participate in brainstorming sessions and provide input on creative ideas and concepts.

- Assist in the development of marketing campaigns, including social media, and LinkedIn platforms. - Conduct market research and analysis to identify trends and consumer insights - Create engaging content for various marketing channels, including social media, blog posts, and email newsletters - Assist in the planning and execution of events, such as webinars and award ceremonies. - Collaborate with cross-functional teams, including sales and creative teams to ensure alignment and consistency - Monitor and analyze campaign performance using analytics tools, such as Google Analytics - Assist in the development of marketing materials, such as case studies, Social media collaterals, flyers, and presentation decks - Stay up-to-date with industry trends and best practices in marketing - Participate in brainstorming sessions and provide input on creative ideas and concepts.

- Assist in the development of marketing campaigns, including social media, and LinkedIn platforms. - Conduct market research and analysis to identify trends and consumer insights - Create engaging content for various marketing channels, including social media, blog posts, and email newsletters - Assist in the planning and execution of events, such as webinars and award ceremonies. - Collaborate with cross-functional teams, including sales and creative teams to ensure alignment and consistency - Monitor and analyze campaign performance using analytics tools, such as Google Analytics - Assist in the development of marketing materials, such as case studies, Social media collaterals, flyers, and presentation decks - Stay up-to-date with industry trends and best practices in marketing - Participate in brainstorming sessions and provide input on creative ideas and concepts.

Responsibilities: Develop marketing strategies & execute online campaigns Collaborate with cross-functional teams on product launches Manage e-commerce operations from A-Z Optimize website performance & user experience

Order taking by tele sales. Need to manage inventory. Utilize Shopify, Ebay, Amazon, Flipkart, Indiamart... to maintain and optimize product listings. Analyze sales data and trends to make strategic recommendation. Employee state insurance Annual bonus Performance bonus

Job summary Develop, implement and optimize pay-per-click (PPC) campaigns across various platforms. Conduct keyword research and selection for PPC campaigns. Monitor campaigns performance, analyze data and provide actionable insights to improve ROI. Manage budgets effectively and ensure optimal allocation for maximum results. Create compelling ad copy and design effective landing pages to maximize conversion rate. Stay updated with industry trends and best practices in PPC advertising. Collaborate with cross-functional teams and align PPC strategies with overall digital marketing goals. Ad hoc Tasks: Willingly undertake any other tasks as assigned by Head of Digital Operations(HODO), Associate Head of Digital Operations (AHODO), Digital Operations Manager (DOM), Digital Account Managers (DAMs) and Senior Leadership to support overall team objectives. You are the right fit, if you have Proven experience as a Performance Marketing Executive or similar role. In-depth knowledge of Google Ads, Bing Ads, paid social (Facebook, Instagram, LinkedIn) and other PPC platforms. Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent understanding of digital marketing concepts and strategies. Proficiency in tools such as Google Adwords, Google Analytics, Google Ads Editor and Microsoft Excel. Effective communication and collaboration skills. Ability to thrive in a fast- paced environment and meet tight deadlines.

Seeking an E-commerce Executive with 1–2 yrs experience in managing Amazon, Myntra & other marketplaces. Must have skills in SEO, ads, cataloging, inventory, Excel & analytics. Photoshop/Canva & forecasting knowledge is a plus.

We are seeking a dynamic and creative Digital Marketing Executive to join our marketing team. The ideal candidate will be responsible for planning, executing, and optimizing our digital marketing strategies across various online channels.

Company Description At One Snack, we believe snacking can be both delicious and healthy. As a government-approved brand, we are dedicated to creating innovative, guilt-free snacks that fit todays lifestyle. Our flagship range features flavored Makhana (Foxnuts) in irresistible varieties such as Tandoori, Tomato, Cream & Onion, Salted, Pudhina, and Caramel. We also offer Mix Chips catering to both traditional and modern taste preferences. Every product is thoughtfully crafted to be low-calorie, nutrient-rich, and free from artificial preservatives. Role Description This is a full-time, on-site role for a Digital Marketing Intern located in Haryana, India. The Digital Marketing Intern will be responsible for supporting online marketing initiatives, maintaining our social media presence, utilizing web analytics tools, and assisting in various digital marketing campaigns. The intern will also engage in communication tasks to promote our brand. Qualifications Social Media Marketing and Digital Marketing skills Experience with Web Analytics and Online Marketing Strong Communication skills Proficiency in using digital marketing tools and platforms Ability to work collaboratively in an on-site environment Interest in healthy snacking and promoting mindful eating habits Relevant coursework or prior experience in marketing is a plus Show more Show less

Job Summary: We are seeking a skilled Digital Marketer to join our dynamic marketing team. In this role, you will be responsible for developing, implementing, and managing digital marketing campaigns that promote our company and its products/services. Your duties will include planning digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising, maintaining our social media presence across all digital channels, measuring and reporting on the performance of all digital marketing campaigns, and identifying trends and insights to optimize spend and performance based on the insights, and brainstorming new and creative growth strategies. Role & responsibilities Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns Design, build, and maintain our social media presence Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize the user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Preferred candidate profile BS/MS degree in Marketing or a related field Proven working experience in digital marketing, particularly in the areas of SEO/SEM, email marketing, and social media Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends) Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML, CSS, and JavaScript development and constraints Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in online marketing and measurement If interested, please feel free to call us at 9921757804 or share your resume at sharvary.navhate@aminfoweb.co.inWalk-in Details : Office NO. 7A, Building 3, 7thFloor Cerebrum IT Park, Kalyani Nagar, PUNE Person to contact : HR Sharvary Navhate (9921757804 /sharvary.navhate@aminfoweb.co.in)

About the Team : The marketing team at Paytm is at the forefront of building the brands relationship with the consumer, both existing & potential. With the ambition to add value to the brand, the team focuses on engaging and driving effective marketing practices across various channels. About the role: We are looking for a strategic and execution-oriented Growth Manager to lead the Referral Growth Charter, someone who can build and scale referral-driven acquisition and engagement programs across the funnel. This is a high-ownership role working at the intersection of growth marketing, product, and analytics. Expectations/ Requirements: 1. Campaign Strategy & Execution - Design, launch, and manage referral campaigns to drive new user acquisition and repeat usage. 2. Own campaign performance end-to-end: targeting, incentive structuring, creative strategy, and execution. 3. Ideate new referral-led experiments (e.g., tiered rewards, gamification, cohort-specific offers). 4. Funnel Optimization & Retention - Continuously monitor referral funnels (shares clicks sign-ups activations repeat). 5. Identify drop-offs and implement data-driven interventions to boost conversion and retention. 6. Cross-Functional Collaboration -Work with Product and Engineering to improve in-app referral journeys and experiences. 7. Collaborate with category and marketing teams to source compelling offers for referees/referrers. 8. Liaise with Analytics to define key metrics and build dashboards for real-time visibility. 9. Growth Ops & Scaling- Scale referral programs through online and offline channels (e.g., merchant, gig worker referrals). 10. Create playbooks for repeatable referral strategies across user cohorts and geographies. 11. Own experimentation roadmap and A/B testing across campaigns, journeys, and incentive models. 12. Stakeholder & Performance Management - Align with leadership on referral goals, budgets, and performance tracking. 13. Report growth performance on a weekly/monthly basis and recommend key course corrections. Skills that will help you succeed in this role: Minimum 2-7 years of experience in growth marketing/performance marketing / product-led growth roles. Proven experience in running successful referral, affiliate, or influencer marketing programs. Must be strong in analytical skills with proficiency in Excel/Google Sheets, SQL, and visualization tools. Experience working with fintech, consumer tech, or e-commerce organisations preferred. Exposure to CLM/retention/lifecycle management is a plus. Familiarity with tools like Clevertap, MoEngage, Branch, or AppsFlyer. Education: Post-graduate in MBA is preferred.

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.

Responsibilities: * Manage online sales & marketing * Catalogue products, list on platforms * Optimize distribution network * Compliance & Account Health * Coordinate logistics with suppliers Provident fund Health insurance

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment.

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment.

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.

Position: Digital Marketing Executive Location: India, Work from home or Work from Chennai Office Role Type: Full Time Experience required: 5 years or more preferably with a hotel chain Position Summary The Digital Marketing Executive Digital will report to the Manager Digital Marketing and works closely with the internal marketing team and/or digital agencies to achieve specific company objectives of increasing direct website sales, lead generation, brand engagement, and conversions. Requirements and skills BSc/BA in marketing or relevant field Proven experience as Digital Marketing Executive or similar role Excellent understanding of digital marketing concepts and best practices Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM In depth knowledge of ad serving tools Have extensive experience in working with dynamic websites and maintenance though the CMS Understanding of Booking engine content optimization Perfect knowledge of web analytics tools (e.g. Google Analytics, Meta Business, SEMSrush) Skills and experience in creative content writing Analytical mindset and critical thinking Excellent English communication and interpersonal skills BSc/BA in marketing or relevant field Roles and Responsibilities Assist the team in the development of the overall digital marketing strategy Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display) Manage the website Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software Manage the creation of relevant and engaging digital content for publishing onto various digital platforms Manage social media marketing campaigns Manage digital advertising campaigns (SEM, Display, Social, Programmatic) Manage SEO campaigns Set up conversion, pixel, and event tracking on the website and across various digital platforms Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions Analyze digital marketing analytics reports and share insights with the team to develop optimization plans Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.