Onboarding Specialist II

Diligent Corporation

3 - 5 years

5 - 7 Lacs

bengaluru

Posted:Just now| Platform:

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Skills Required

training client satisfaction c corporate governance analytical saas legal wellness training and development recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop and deliver comprehensive training programs tailored to the needs of our clients
Ensure that training you deliver helps clients effectively utilize our SaaS solutions
Conduct training sessions using various platforms and methods to accommodate client preferences
Assess and evaluate the training needs of clients and customize programs to address specific requirements
Measure and analyse the effectiveness of your training by collecting client feedback through surveys
Make use of performance metrics to continuously analyse and improve your approach to training
Stay updated on industry trends and best practices in training and development to improve your skillset
Provide ongoing support and follow-up training to clients to ensure retention and application of knowledge
Maintain detailed records of training activities, client progress, and feedback to inform future training
Work proactively with other client-facing teams to address client need
Follow company best practices to enhance client satisfaction and promote engagement

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