26 Technical Support Jobs

We are seeking BPO Professionals to join our dynamic team in India. The ideal candidates will have 1-6 years of experience in the BPO sector, demonstrating strong communication skills and a passion for customer service. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction. Handle inbound and outbound calls effectively and efficiently. Resolve customer queries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction. Adhere to company policies and standards during customer interactions. Excellent verbal and wr...

We are seeking a motivated and customer-oriented Customer Service Associate to join our BPO team in India. The successful candidate will be responsible for delivering exceptional service to our clients, addressing their needs, and ensuring a positive customer experience. Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Resolve customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Document customer interactions in the CRM system accurately and efficiently. Collaborate with team members and other departments to enhance customer service and experience. Maintain a positive, empath...

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice / Non Voice / Blended/ Chat Process Manyata Tech Park International Voice Process /Non Voice/Banking Process Whitefield International Voice Process, International Non Voice Process, Chat Support, International Tech Support & International Semi Voice Process Maratha Halli International Voice Process & Social Media Process Electronic City International Voice Process & International Non Voice Process Bellandur - International Voice Process Salary 2.5 LPA to 6 LPA+ incentives Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005 Above More Super...

We are seeking a dynamic and motivated individual to join our team as a Voice Process Executive in India. The ideal candidate will be responsible for managing customer interactions through calls, ensuring customer satisfaction, and providing support for various inquiries. Handle inbound and outbound calls for customer support. Provide accurate information and resolve customer queries in a timely manner. Maintain a high level of customer satisfaction through effective communication. Document and track customer interactions in the CRM system. Collaborate with team members to improve service delivery and customer experience. Excellent verbal and written communication skills in English and Hindi...

We are seeking a dynamic International Voice Associate to join our team in Electronic City, India. This role involves providing outstanding customer support to our international clients through voice communication, ensuring a high level of customer satisfaction. Engage with international clients through voice calls to provide exceptional customer support. Resolve customer queries and issues effectively and efficiently. Document customer interactions accurately in the CRM system. Collaborate with internal teams to improve service processes and ensure customer satisfaction. Participate in training programs to enhance product knowledge and communication skills. Excellent verbal and written comm...

Min 2 years experience required in International technical voice process Location: PUNE Salary upto 6-7lpa (hike on last drawn) Both way cabs 5 Days working UAN check GRADUATES ONLY Experience needed in Active Directory, DNS, DHCP, office 365, authentication, ms suite. Interested may dm: Taranpreet Kaur: 7217649106 NEED IMMEDIATE JOINERS ONLY

As a Technical Head at Relux Electric, you will play a crucial role in overseeing technical operations and improving EV charging systems for both B2B and B2C markets. Your responsibilities will include: - Troubleshooting technical issues and implementing innovative solutions - Ensuring projects meet safety and operational standards - Leading and mentoring a team of professionals - Collaborating with stakeholders to achieve organizational goals To excel in this role, you should possess expertise in technical support, operational troubleshooting, and team management. Your proven experience in leading diverse teams, providing training to enhance team skills, and managing projects effectively wi...

Role Overview: As a Technical Planner, your primary workplace will be in Chennai. You will be responsible for technically planning work orders, creating task lists, defining materials and tools, considering customer specifics, identifying improvement opportunities, providing technical support updates, reassigning reworks, dispatching to technical support, and managing crew composition. Key Responsibilities: - Clearly specify enriched information in the work order - Map task lists and create detailed task lists - Define materials, tools, and resources required for each task - Consider customer specifics while planning technical tasks - Identify opportunities for improving task lists - Provide...

As a Senior Application Support Analyst at S&P Global, you will play a critical role in ensuring the smooth operation of our applications and providing top-notch support to our clients. If you have a strong technical background, excellent communication skills, and a drive to continuously improve processes, we want to hear from you. - **Provide technical support for application systems:** You will be responsible for troubleshooting and resolving technical issues related to our applications. This includes identifying the root cause of problems and implementing solutions to ensure smooth operation. - **Respond to customer inquiries:** As the main point of contact for customer support, you will ...

As a Transformer Accessories at TR Manufacturing Industries Ltd., you will play a crucial role in designing and developing various accessories for transformers, including bushings, tap changers, and cooling systems. Your responsibilities will include conducting research and analysis to enhance the performance and efficiency of transformer accessories. You will collaborate closely with the engineering team to seamlessly integrate these accessories into transformer designs. Key Responsibilities: - Design and develop accessories for transformers, such as bushings, tap changers, and cooling systems. - Conduct research and analysis to improve the performance and efficiency of transformer accessor...

As a Technical Support Specialist, your role will involve providing assistance to users by diagnosing and resolving hardware, software, and network issues. Here are the key responsibilities associated with this position: - Respond to user inquiries and troubleshoot problems related to desktops, laptops, printers, mobile devices, and other IT peripherals. - Provide help desk support through phone, email, or ticketing systems, prioritizing and managing multiple issues for timely resolution. - Install and configure new computer systems, including operating systems, software applications, and hardware components. - Educate end-users on basic computer operations, software usage, and IT best pract...

Role Overview: As a Senior Technical Support Engineer at Aera Technology, you will be a technical leader with extensive knowledge, using best practices and a deep understanding of business issues to improve products and processes. You will be tasked with solving complex problems, leading project teams, training junior staff, and serving as a key technical authority for the organization. Key Responsibilities: - Investigate and resolve novel, ambiguous, and system-wide issues with no existing solution. - Lead cross-functional teams to resolve critical customer incidents. - Design, document, and deliver formal technical training programs for the global support team. - Proactively analyze produc...

As a Specialist, CAM Support Engineer at KLA, your role is essential in providing exceptional technical support for the Frontline software solution. Your primary responsibilities will include: - Providing first-line technical support for Frontline software, which involves tasks such as installation, version upgrades, troubleshooting, and issue resolution. - Serving as the main point of contact for customers, ensuring timely and effective solutions to maintain a high level of customer satisfaction. - Documenting and escalating complex technical issues and feature requests to the R&D team for further investigation and resolution. - Collaborating with regional Sales Managers to support business...

As an experienced Administrator specializing in Snowflake and Snowflake Admin with 8 to 12 years of expertise, your role in our company will involve managing and optimizing Snowflake environments to ensure efficient data operations and storage solutions. You will work in a hybrid model, without the need for travel, during day shifts, contributing significantly to our data-driven initiatives and enhancing operational efficiency. Key Responsibilities: - Manage and optimize Snowflake environments to ensure efficient data operations and storage solutions. - Oversee the implementation of best practices for Snowflake administration to enhance system performance. - Provide technical support and tro...

We are looking for a talented and passionate internal electrical engineer to become part of our team. This role will be within Central Engineering, focusing on Power systems. The chosen candidate will have the responsibility of aiding in the engineering of customized low voltage and medium voltage equipment. The ideal candidate is well-versed in engineering of low voltage and or medium voltage ETO equipment. What will you do Designing electrical systems and components. Developing and testing prototypes. Collaborating with the engineering team. Troubleshooting electrical issues. Providing technical support to team members. Ensuring that projects are completed on time and within budget. Examin...

Role Overview: As a DOP in Chennai, India, your role involves providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. You will be supporting the process by managing transactions as per required quality standards, documenting all pertinent end user identification information, updating your availability in the RAVE system, recording and tracking all queries received, and following standard processes to resolve client queries. Additionally, you will deliver excellent customer service through effective diagnosis and troubleshooting of client queries, providing product support and resolution, troubleshoo...

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you Then it seems like you'd make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We're making the lives of people who ...

As a Support Analyst at BNP Paribas, you will play a crucial role in the company's Service Now Integration process. Your responsibilities will include: - Provide technical support for the Service Now Integration process. - Troubleshoot and resolve technical issues related to the integration. - Collaborate with cross-functional teams to ensure smooth functioning of the integration process. - Proactively identify and resolve potential issues before they impact the integration. - Document and maintain detailed records of all support activities. - Communicate effectively with internal stakeholders and external clients regarding support issues. - Monitor and analyze system performance to identify...

As an experienced Lead Support Analyst at Onit, you will be responsible for providing world-class technical support to clients using Onit's suite of products. Your role will involve solving problems for clients through phone, email, and online channels. Your technical background will be utilized as you assist clients with product and technical support. Additionally, you will be involved in managing account software subscriptions and providing feedback on product features, performance, and market trends. Key Responsibilities: - Provide front-line and ongoing product and technical support for Onit's products and solutions - Assist in managing account software subscriptions - Offer feedback and...

As a Technical Support Specialist, your role involves providing effective technical support to the process and actively resolving client issues in a timely manner to meet process SLAs. Your responsibilities include: - Managing transactions to meet required quality standards - Fielding all incoming help requests from clients via telephone and/or emails courteously - Documenting pertinent end user identification information and the nature of the problem - Updating your availability in the RAVE system for process productivity - Recording, tracking, and documenting all queries received and resolutions - Following standard processes and procedures to resolve client queries - Accessing and maintai...

Description Are you passionate about using your technical problem-solving skills to enhance operational processes through automation and innovation We are seeking a talented Support Engineer to join the Trustworthy Shopping Experience (TSE); TOPS Tech Team, where you will design, develop, test, and continuously improve high-quality self-service software products called Paramount workflows. In this role, you will collaborate across functions with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists, and Program Managers to deliver medium to large-scale projects. You will analyze operational processes, develop technical requirements, and implement effective solu...

Company *: 247.AI* Position: *International Chat Customer Support* (only international exp) Mode: Work from Office Shift: Night Rotational Shift - 2 way cab Location - Uppal (Cab Radius 23 KMS) do check the radius no self transport option beyond 23k radius . *Salary:* - Mo Freshers . 12 + Months - 30k Take home *Key Requirements & Responsibilities:* *Minimum Education: Under grads /Any Gard* Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service ...

Job Description: As a Technical Support Engineer, your role involves providing technical support for internal and external NX interfaces related to blade requests. You will be responsible for performing technical evaluation of blade findings such as inspection and repair reports, and deriving corrective measures as part of 2nd level technical support. Effective communication of technical measures to respective internal and external interfaces is a key aspect of your responsibilities. Serving as the technical and coordinative interface for NX internal and external stakeholders will be a crucial part of your role. Additionally, you will be conducting technical training sessions for relevant te...

Purpose of the role To provide administrative, analytical, and research support to the Internal Audit team, contributing to the overall effectiveness of the audit function. Accountabilities Development and execution of operational practices to effectively manage internal audit functions. Guidance and support for internal audit functions, by providing technical support and assisting with audit administration, including planning, scheduling, and reporting. Development and execution of departmental training to support compliance with internal policies, including content development and training development sessions. Monitoring of compliance with regulatory requirements and internal policies. As...

As a Technical Sales Specialist at Omkar Enterprises Pune, your role involves engaging directly with clients to promote and sell industrial solutions. You will be responsible for identifying customer needs, providing technical support for product offerings, preparing proposals, and maintaining strong customer relationships. Collaboration with internal teams is essential to ensure customer satisfaction and seamless service delivery. Key Responsibilities: - Engage with clients to understand their requirements and promote industrial solutions - Provide technical support for products and services - Prepare proposals based on customer needs - Maintain and strengthen customer relationships - Colla...