Officer - Quality Assurance

Critical Success Factors:

• Education & Experience:

  Master's/Bachelor's degree in Food Technology and/or equivalent Life Sciences background.
• Minimum 3 years of relevant work experience in quality management/operations in similar food processing units (Pulses/Dry fruits).
• Experience in working with third-party business models.
• Experience in preparing and implementing FSSAI / HACCP / FSMS in a food processing facility.

• Technical & Compliance Knowledge:

  Knowledge of FSSAI standards and analytical compliance for product and packaging.
• Experience in implementing and sustaining ISO 22000 / FSMS at 3P manufacturing facilities.
• Proven ability to drive Good Manufacturing Practices (GMPs) at all plants.
• Experience in driving FSSC and developing systems to meet export country requirements (FDA) in 3P units based on business requirements.

• Communication & Training:

  Imparting training to educate shop floor employees on GMP/Food Safety/FSSC 22000 requirements/ FSSAI requirements.
• Ability to communicate effectively in Kannada/Hindi.

• Problem Solving & Continuous Improvement:

  Developing evaluation metrics and tracking the cost of poor quality across 3P manufacturing units.
• Taking proactive measures to reduce FG rejections and product recalls.
• Preparing detailed root cause analysis and mitigation plans for genuine customer/consumer complaints.
• Conducting process capability studies and other process improvement activities using TQM tools.

• Team Leadership & Development:

  Leading and inspiring the plant quality team by identifying gaps and defining the strategy for capability interventions at the plant level.
• Implementing KAIZEN and continuous process improvements at the units.

Here are the Desirable Success Factors for the Quality Assurance role, formatted with bold subheadings and bullet points:

Desirable Success Factors:

• Technical Expertise:

  Knowledge of HACCP, Food safety management systems, and GMP guidelines with Auditing skills.

• Leadership & Interpersonal Skills:

  Good leadership quality, analytical, and communication skills with the ability to manage multiple stakeholders.

• Problem Solving & Integrity:

  Creative and effective problem solver, sound and reliable judgment, and unquestionable integrity.

• Team Development:

  People manager, focused on capability building of quality team members.

• Technical Proficiency:

  Proficiency in SAP, Excel, PowerPoint & Word.

• Analytical Skills:

  Robust problem-solving capabilities, emphasizing data analysis and troubleshooting.