Officer / Executive - Dispatch

Role & responsibilities

• Dispatch Operations

• Plan, schedule, and execute dispatch of finished goods/materials as per orders.
  
• Ensure proper loading, unloading, packaging, and safe handling of consignments.
  
• Allocate vehicles and coordinate with transporters/drivers for timely delivery.
  

• Crate / Returnable Asset Management

• Track and monitor crates/containers issued to customers and transporters.
  
• Maintain crate inward/outward records and ensure timely returns.
  
• Coordinate with sales/collection teams to recover pending crates.
  

• Billing & Documentation

• Prepare invoices, delivery challans, e-way bills, and gate passes for dispatch.
  
• Ensure billing accuracy as per customer orders and company policies.
  
• Maintain daily dispatch records, crate registers, and shipment trackers.
  

• Inventory & Stock Management

• Coordinate with stores/production for material availability.
  
• Ensure FIFO (First in First Out) / FEFO during dispatch.
  
• Assist in periodic stock audits, reconciliation, and crate verification.
  

• Coordination & Communication

• Act as a link between warehouse, production, transporters, and customers.
  
• Resolve issues related to vehicle delays, shortages, damages, or billing discrepancies.
  

• Compliance & Safety

• Ensure dispatch activities comply with company policies, transport, and statutory regulations.
  
• Monitor safety standards during loading/unloading and vehicle movement.

Preferred candidate profile

• Any Graduate.
  
• 25 years of experience in dispatch, logistics, billing, or warehouse operations.
  
• Proficiency in MS Excel / ERP / Billing software.
  
• Knowledge of crate/returnable asset management systems.
  
• Strong communication and coordination skills.