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ANWAR MOTORS ASHOKLEYLAND
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Office Female Staff

Office Female Staff

ANWAR MOTORS ASHOKLEYLAND

0 years

1 Lacs

tuticorin

Posted:5 days ago| Platform: GlassDoor logo

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Skills Required

resolve service communication management crm software data salesforce word

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

Make outbound calls to prospective customers.
Handle inbound customer inquiries and resolve issues.
Maintain detailed records of calls and customer interactions.
Follow up on leads and conduct customer surveys.
Meet and exceed call targets and performance goals.
Provide feedback and suggestions to improve customer service standards.

Qualifications

High school diploma or equivalent.
Previous experience in a telecalling or customer service role preferred.
Fluent in English and regional languages.
Ability to handle multiple tasks simultaneously and work under pressure.
Excellent verbal communication and active listening skills.
Strong problem-solving capabilities and conflict resolution skills.

Skills

Customer Relationship Management (CRM) software proficiency.
Excellent telephone etiquette.
Data entry and record-keeping.
Active listening.
Salesforce or similar CRM tools.
Microsoft Office Suite (Word, Excel).

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

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ANWAR MOTORS ASHOKLEYLAND

Tirunelveli, Tamil Nadu

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Office Female Staff