1 - 5 years
4 - 6 Lacs
Posted:-1 days ago|
Platform:
Work from Office
Full Time
Join the Utilities Back Office Operations team and support critical customer lifecycle processes including billing, payments, meter data validation, and service order management. This entry-level position is ideal for graduates looking to build a strong foundation in utilities operations within a Business Process Services (BPS) environment.
Process customer account transactions: billing adjustments, payment posting, account updates.
Validate and resolve meter reading exceptions (high/low consumption, missing or estimated reads).
Review customer documents and requests for accuracy and compliance.
Support service order completion: move-ins, move-outs, reconnections, disconnections.
Update systems and workflow tools with accurate data.
Meet productivity, quality, and SLA targets.
Adhere to regulatory, security, and compliance guidelines.
YOU & I Consulting
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