Non-Voice Technical Support-HR Shaeesta

0 - 1 years

0 - 1 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities

  • Handle customer queries through non-voice channels with accuracy and clarity
  • Provide situation-based responses and troubleshoot technical issues
  • Maintain high-quality documentation of interactions
  • Think quickly and respond with presence of mind
  • Ensure timely resolution of technical support queries

Candidate Requirements

  • Excellent English communication skills (written)
  • Strong ability to articulate thoughts clearly
  • Good presence of mind and situational handling skills
  • Comfortable with 247 rotational shifts
  • Immediate joiners preferred
  • Freshers with technical knowledge are welcome

Interested candidates can share their resume on "7595058169" with subject line "Backend Kolkata"

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