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NOC Engineer – L2 Routing & Switching

2 - 4 years

3 - 4 Lacs

India

Posted:4 days ago| Platform: GlassDoor logo

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Skills Required

routing switching resolve network networking ospf bgp eigrp support engineering configuration maintenance servicenow wan checks analysis documentation tcp ip cisco juniper monitoring vpn certification communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are seeking an experienced Level 2 NOC Engineer specializing in Routing & Switching to monitor, troubleshoot, and resolve network incidents, ensuring minimal downtime and optimal performance. The candidate should have hands-on experience with enterprise-grade networking technologies, a strong understanding of Layer 2/3 networking protocols, and the ability to escalate complex issues appropriately.

Key Responsibilities:

  • Troubleshoot and resolve L2/L3 network issues related to routing, switching, VLANs, STP, OSPF, BGP, EIGRP, etc.
  • Provide second-line support for escalated incidents from L1 NOC.
  • Escalate critical incidents to L3/Engineering team when required.
  • Perform basic configuration and maintenance on routers, switches, and firewalls.
  • Document incidents, resolutions, and network changes accurately in ticketing systems like ServiceNow or Jira.
  • Collaborate with ISPs and vendors to resolve WAN/LAN issues.
  • Conduct network health checks and performance analysis reports.
  • Follow established NOC procedures and contribute to improving documentation and SOPs.
  • Participate in shift rotation, including night and weekend support.

Required Skills & Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
  • 2–4 years of relevant experience in NOC or network operations.
  • Strong understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP, trunking).
  • Hands-on experience with Cisco, Juniper, or similar network hardware.
  • Familiarity with network monitoring tools and ticketing systems.
  • Basic knowledge of firewalls and VPN technologies is a plus.
  • CCNA certification (or equivalent) required; CCNP is a strong advantage.
  • Strong communication and analytical skills.
  • Ability to work in a high-pressure 24x7 support environment.

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Schedule:

  • Day shift

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