Posted:1 month ago|
Platform:
On-site
Full Time
Requires 3+ years in a NOC or network support environment, with relevant certifications.
Responsibilities
Level 2 NOC Engineer (Troubleshooting-Focused, Standard Hours)
The Level 2 NOC Engineer is responsible for advanced troubleshooting and resolution of complex network and infrastructure issues escalated from Level 1 support. This role does not include routine monitoring or first-response duties, but instead focuses on deep technical analysis, root cause identification, and collaboration with engineering teams and vendors to resolve persistent or high-impact incidents.
Skills & Experience:
Sphere Global Solutions
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