Night Auditor/Duty Manager

1. Front Desk Operations

• Serve as primary point of contact for late-night arrivals; conduct check-ins, check-outs, room key distribution, and handle guest inquiries or complaints.
• Manage wake-up calls, process reservations and respond to phone calls Coordinate with maintenance, housekeeping, security, and other night staff as needed.

2. Accounting & Audit Tasks

• Reconcile daily financial data: process guest payments, post room charges and taxes, balance cash drawer, and settle credit card transactions.
• Run end-of-day/night-audit reports (daily business summary, occupancy, revenue, discrepancies) and forward to management.
• Investigate and resolve accounting discrepancies, verify department postings (e.g., F&B) and handle “no-show” billing.

3. Shift Handover & Reporting

• “Roll” the system to the next business day, back up reservation/financial data, and prepare the property for the morning shift.
• Provide a detailed shift report including urgent items, VIPs, outstanding tasks, maintenance issues, incident logs, and upcoming.

4. Security & Emergency Procedures

• Conduct nightly security/property checks; monitor entry points; act as onsite authority in case of emergencies (alarms, fire, safety incidents).
• Follow protocols in case of fire alarms or safety emergencies, evacuating guests and notifying authorities as needed

5. General Night Shift Duties

• Handle minor administrative and operational tasks: prepare breakfast services, stock desk supplies, maintain lobby orderliness, occasionally assist with laundry or cleaning in smaller properties.

Job Type: Full-time

Pay: ₹10,313.52 - ₹20,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Provident Fund

Work Location: In person