Network/IoT Engineer

Company Description

DrumBuffer Analytics is committed to helping businesses make smarter, data-driven decisions. By combining advanced analytics, automation, and industry expertise, the company delivers digital solutions that improve efficiency and reduce operational costs. DrumBuffer Analytics focuses on turning complex data into clear insights, enabling organizations to operate with better clarity and performance.

Role Description

Oversees the installations and optimizes hardware/software/network products and configurations of our varied products at customer sites.

Diagnoses and resolves product performance problems.

Monitors the Performance, maintenance and repairs.

Ensures customer satisfaction by advising

customers on preventive maintenance and configurations which may impact product performance.

Proactively responds to potential equipment issues.

Deliver fully integrated solutions, which may include peripherals, communications,

operating systems and applications software.

Train other field engineers and customers in the solutions

Travel during normal working hours to accounts based on a weekly schedule.

Co-ordinate closely with sales and application team for necessary operational requirements

Qualifications

A BE or B.Tech degree in Electronics and Communication or Instrumentation or Electrical and Electronics Engineering with 1-3 years of experience.

Verbal and written communication is clear.

respectful and timely.

Enjoy travelling and visiting customers.

Key skills required:

Computer knowledge

-Networking knowledge

-Documentation

Good knowledge in installing and uninstalling programs

Must have Knowledge in IP Setup,IP Address configuration and Ping commands