Service Engineer - Biomedical

Job Description

Careworx - Digital Healthcare Platform, helps in digitalization of hospitals, Clinics, Diagnostic labs and Pharmacies for improving operational efficiency and to deliver superior experience to patients. Role : Service Engineer Job Description: • Installs and optimizes hardware/software/network products and configurations of our varied products at customer sites. • Diagnoses and resolves product performance problems. • Performs maintenance and repairs. • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. • Proactively responds to potential equipment issues. • Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software. • Train other field engineers and customers in the solutions • Travel during normal working hours to accounts based on a weekly schedule under Service Manager • Co‐ordinate closely with sales and application team for necessary operational requirements Qualification requirements: • A BE or B.Tech degree in Electronics/Biomedical. • Minimum of 3 years of experience in a similar position. • Experience with troubleshooting and problem solving. • Must have handled a team of service engineers, with responsibility for customer service. • Verbal and written communication is clear, respectful and timely. • Enjoy travelling and visiting customers. Please send your resumes to Surekha@drumbuffer.com Show more Show less