Network Voice Engineer (Friday Online Interview)

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.

What we are looking for

Role: Network Voice Engineer

Experience Range: 4 - 8 years

Location: Chennai/Bangalore

Interview Mode: Friday Virtual Drive

Must Have:

• Demonstrable experience in configuring, implementing, installing, commissioning and supporting complex multi-site voice and data LAN and WAN network solutions based predominantly on Cisco products
• Experience in Level 2 and Level 3 Support of Network Operations
• In-depth understanding of network infrastructure routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols
• In-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services
• Proven troubleshooting and problem diagnosis skills

Good to Have:

• Experience in Netcool, experience in setting up alerts and Monitoring
• CCNP certification
• Agile experience

Essential:

• 2-4 years of experience in Network opertions support Experience in managing Corporate WAN and Wireless support
• Experience in handling Corporate WAN networks, Routing & Switching (CCNA certification is preferred)
• Good Verbal and written communication skills in English
• In-depth knowledge of network environments (including providers and services).
• Experience with advanced network diagnostic tools.
• Experienced and proficient with Major Incident support and Provide support and resolution to network-related incidents and service requests within defined service level agreements (SLAs)
• Monitor and report on network health using management tools
• Perform daily network health checks to identify and rectify any potential issues in a timely manner
• Flexibility around working hours in support of business requirements (may include bank holiday working etc)
• Able to work 24x7 shift pattern

Minimum Qualification:

•15 years of full-time education

•Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)