Network & Svcs Operations Representative

Project Role : Network & Svcs Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Network & Services Operations Representative, you will engage in configuring, integrating, and managing the life cycle of telecommunication network elements. Your typical day will involve overseeing the associated configurations across Fulfillment and Assurance, managing back office system data records, and supporting customer activations and configuration adjustments to ensure seamless network operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in troubleshooting network issues and implementing corrective actions. - Collaborate with cross-functional teams to enhance service delivery and operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Strong understanding of network protocols and telecommunications standards. - Experience with network management tools and software. - Ability to analyze network performance metrics and implement improvements. - Familiarity with configuration management and change control processes. Additional Information: - The candidate should have minimum 2 years of experience in Enterprise Network Operations. - This position is based at our Hyderabad office. - A 15 years full time education is required.