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Network & Svcs Operations Representative

Network & Svcs Operations Representative

Accenture

2 - 4 years

5 - 9 Lacs

bengaluru

Posted:5 hours ago| Platform:

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Skills Required

configuration management data management operations customer satisfaction network operations telecommunication

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Network & Svcs Operations Representative

Project Role Description :Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills :Enterprise Network Operations

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As a Network and Services Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements. Your typical day will involve overseeing the associated configurations across Fulfillment and Assurance, managing back office system data records, and supporting customer activations and configuration adjustments to ensure seamless network operations and customer satisfaction.
Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate training sessions to enhance team capabilities and knowledge sharing.

Monitor and analyze network performance metrics to identify areas for improvement.
Professional & Technical Skills:

Must To Have
Skills:

Proficiency in Enterprise Network Operations.

Strong understanding of network configuration management and lifecycle processes.

Experience with telecommunication network elements and their integration.

Ability to troubleshoot and resolve network issues effectively.

Familiarity with back office system data management and customer activation processes.
Additional Information:

The candidate should have minimum 5 years of experience in Enterprise Network Operations.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Network & Svcs Operations Representative