Network Support Engineer L1

Rg Techsol

1 - 4 years

2 - 3 Lacs

Mumbai

Posted:16 hours ago| Platform:

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Skills Required

Network Configuration Cisco Firewall Configuration Fortinet Firewall Management Network Monitoring Juniper Routing Network Support VPN Access Control Management DNS Management Dhcp Management Tcp Ip Networking Network Troubleshooting Server Management Cisco Meraki

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Support, configure, and maintain network devices (routers, switches, firewalls, servers)
Monitor network performance and resolve connectivity issues
Enforce network security policies and monitor for vulnerabilities
Install and integrate new network hardware/software updates
Manage user accounts, permissions, and access controls
Troubleshoot network incidents and escalate when necessary
Maintain up-to-date network documentation and procedures
Coordinate with vendors for issue resolution
Assist in network upgrades, expansions, and regular maintenance

Preferred candidate profile

Bachelors degree in Computer Science, IT, or related field (preferred)
Basic to intermediate knowledge of TCP/IP, DNS, DHCP, and network hardware
Familiar with firewalls, VPNs, routing, and switching
Experience with network monitoring and troubleshooting tools
Strong problem-solving skills; able to work under supervision
Good communication skills for user support and documentation
Knowledge of Cisco Meraki wireless
Hands-on experience with Fortinet firewalls
CCNA or equivalent certification (highly desirable)
Exposure to Cisco, Juniper, or Fortinet environments is a plus

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